We're here to help. If you have a question, ran into an issue, or just need a hand getting started, reach out and we'll get back to you as soon as possible.
Contact Us: admin@hawahlife.com or via the app (Settings > Get Help & Support > Email Support Team)
Frequently Asked Questions
How do I connect with a partner or family member? Go to the Partners tab and tap the + button. Choose WiFi Direct or Cloud Sync (coming soon!!). One person generates a code, the other scans the QR code or enters it manually. Both devices need the app installed.
How do I add multiple profiles? Go to Settings → Profile Management → Add New Profile. You can create profiles for partners, daughters, mothers, sisters, or friends.
How do I delete my data? All your data is stored locally on your device. To delete everything, go to Settings → scroll to the bottom → Delete All Data. You can also delete the app from your iPhone to remove all data.
Why isn't HealthKit syncing? Go to iPhone Settings → Privacy & Security → Health → Cycle Harmony and make sure all permissions are enabled.
How do I disconnect from a partner? Go to the Partners tab → tap the partner's name → scroll to the bottom → Remove Partner.
Is my health data shared with anyone? No. Your health data stays on your device and is never uploaded to our servers or shared with third parties. See our Privacy Policy for full details.
